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#triggers

1 guide tagged #triggers on ChangeGamer.

Guides

• Support Agent Escalation Triggers: When an AI Agent Should Hand Off to a Human · guide
  When an AI support agent should escalate to a human: seven triggers (five from the reference, two labelled inference), how to detect each, the false-positive and false-negative cost of each, which trigger wins when several fire, and what the human agent sees first.